Privacy Policy

This Privacy Policy explains how Rain Crane Atelier (“we”) collects and uses personal data when you visit rain-crane.forum, contact us by email or form, or book services at our premises in Leeds, United Kingdom.

We process data under UK GDPR / Information Commissioner's Office (ICO). Controllers can be reached at [email protected] or 91 Garden Street, Leeds, United Kingdom.

Data we may collect includes your name, email address, phone number, message content, appointment preferences, and basic technical logs such as IP address and browser type needed for security. We do not sell personal data.

Purposes include answering enquiries, scheduling visits, improving our website, and meeting legal obligations. Lawful bases may include contract steps, legitimate interests in operating a studio, and consent for optional analytics cookies.

We retain enquiry records for up to twenty-four months unless a longer period is required for accounting or dispute resolution. You may request access, correction, deletion, restriction, or portability where applicable law provides those rights, and you may lodge a complaint with the supervisory authority named above.

Security measures include access-limited mailboxes and staff guidance on handling customer details. No method of transmission is perfectly secure; please avoid sending unnecessary sensitive documents through the contact form.

If we use processors (for example email hosting), they must protect data consistently with this policy. International transfers, when required, rely on appropriate safeguards.

We may update this policy; the date at the foot of the page will change when we do. Continued use of the site after updates constitutes notice of the revised text where permitted by law.

Last updated: 14 August 2026 · Rain Crane Atelier · Leeds, United Kingdom